AS/NZS 10002:2014 PDF
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Guidelines for complaint management in organizations
standard by Standards Australia / Standards New Zealand, 10/29/2014
Description
Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.
Product Details
- Edition:
- 1st
- Published:
- 10/29/2014
- ISBN(s):
- 9781743428542
- Number of Pages:
- 52
- File Size:
- 1 file , 720 KB
- Product Code(s):
- 10150703, 10150711, 10150716