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AS 4269-1995 PDF
$34.00
Complaints handling
standard by Standards Australia, 01/01/1995
Description
Specifies essential elements of an effective complaints handling process for both complainants and complaint recipients from inception to satisfaction or determination. Provides guidelines dealing with the implementation of the complaints handling process, the actual complaints handling, and disputes.
Product Details
- Edition:
- 1st
- Published:
- 01/01/1995
- ISBN(s):
- 0726295469
- Number of Pages:
- 9
- File Size:
- 1 file , 78 KB
- Product Code(s):
- 10136900, 10136904, 10136913